The FTIConsulting Insurance Practice has a long and successful record ofclaims arbitration and litigation support services across a wide range ofindustry sectors. Our team of insurance professionals has deep experience inall financial and operational facets of underwriting, policy management, claimsprocessing, and third-party involvement, including the impact of claims oncustomer relationships. We assist legal advisers in all aspects of large,complex domestic and cross-border claims involving multiple parties, providingservices that include:

- Interpretation of policy language, terms and conditions,

- Assessment of actuarial assumptions and models

- Investigation of reinsurance claims

- Claims archaeology to uncover relevant information

- Fraud investigation

- Investigation and analysis of triggering events and damagevaluation

- Interpretation of GAAP and accounting standards compliance

- Forensic accounting

- Expert opinions and testimony

- Strategic communications

- E-discovery

Ourprofessionals, including ARIAS members in the UK and UnitedStates, have a full understanding of arbitration and court proceedings in majorvenues, and have a proven record of providing expert analysis and testimonythat is communicated effectively and persuasively to all parties.



Kazuya Aoki

Senior Director

T: +81 3 5369 3958

F: +81 3 5369 3940


Kazuya Aoki is aSenior Director in the Technology practice of FTI Consulting, and he is basedin Japan. Mr. Aoki specializes in providing data forensics solutions and he isresponsible for the management and delivery of electronic evidence recoveryservices, cyber-crime investigations and other forensics solutions. He alsoprovides investigative support for major financial, fraud and other corporateinvestigations in Japan. Mr. Aoki is also the firm’s e-Discovery specialist inJapan and he regularly undertakes significant data collection for litigationand regulatory purposes in the US.


Prior to joining FTI Consulting, Mr. Aoki worked for a majorJapanese security company as a security engineer, managing a Computer SecurityIncident Response Team using digital forensics technologies.


Prior to this appointment, Mr. Aoki spent 15 years in theTokyo Metropolitan Police Department (TMPD), where he was a specialist in theCyber Crime Division. During this period, Mr. Aoki was also seconded to the NewYork Police Department. Throughout his law enforcement career, Mr. Aoki wasactively involved in the successful resolution of a number of high profile andsensitive crimes.


Mr. Aoki has a Bachelor degree in Commerce from WasedaUniversity.


Mr. Aoki is a native Japanese speaker and speaks English.



​Shunsuke Ito

Managing Director

T: +81 3 5369 3935

F: +81 3 5369 3940

Shunsuke Ito is aManaging Director and the Japan representative of the Global Risk andInvestigations Practice of FTI Consulting, he is based in Tokyo. Mr. Itospecializes in conducting complex investigative assignments involving fraud,corruption, business intelligence and due diligence investigations, brandintegrity and other risk consulting services.

Mr.Ito is responsible for our business development and marketingactivities in Japan. He supports numerous major Japanese corporations across awide range of industries such as conglomerates, trading businesses, financialservices including securities, private equity investments and insurance,information communication technology, electronics, pharmaceuticals, chemicals, logisticsand various manufacturing businesses, by providing both preventative andreactive risk consulting services for their overseas business expansion plans.

Prior to joining FTI Consulting, Mr. Ito spent four years inHitachi Ltd as a member of the human resources department. He was responsiblefor providing consulting and support services to management in relation to thecompany’s human resource strategy, particularly in developing and operatingpersonnel evaluation systems and employee education systems.

Mr. Ito received a Master of Arts in International Relationsfrom Middlesex University. Prior to this, Mr. Ito had been awarded a Bachelorof Arts in Political Science from Waseda University in Tokyo.

Mr. Ito is fluent in Japanese and English.


-Business intelligence and investigative due diligenceprojects in Asia Pacific, the Middle East, Africa, North and South America andEurope

-Financial due diligence projects throughout Asia

-Compliance development projects undertaken on behalf ofJapanese corporations

-Fraud investigations in Japan

-Litigation support for bankruptcy trustees in Japan

-Risk management assignments for Japanese corporations

-Brand integrity consulting for Japanese corporations andgovernment entities


-Russia Business Risk Handbook (September 2011)

-Vietnam Business Risk Handbook (September 2008)

Presentationsand other Speaking Engagements

-Business Expansion related Risks in Asia at Resona Bank

-Business Opportunities and Risks in Russia at the OsakaChamber of Commerce

-Business Opportunities and Risks in India at the BusinessResearch Institute

-Business Opportunities and Risks in Vietnam at the JapanOveseas Enterprises Association

-Fraud in Asia at the Japan Oveseas Enterprises Association

-Counterfeit Medicines in Asia at the JapanesePharmaceutical Manufacturers Association