People at Southbourne have seen the reliable service of Tyre&Auto Southbourne Group for many years. With them, you’ll definitely experience a good car service. The team is also recognised for being benevolent and intelligent in handling the car concerns of their customers.

Tyre&Auto Southbourne Group is careful to details thus delivering trustworthy care to your cars. The managers are also on a top-tier level with their extensive experience in doing car servicing. George Mandair and the other managers are trusted by a lot of people and have been getting good reviews over the years.

Your car-related concerns will be addressed by the company with an amiable and professional approach. Their skills in finding solutions to your problems are beneficial to you and your vehicles as well.

Tyre&Auto Southbourne Group has also built a good reputation in South Coast of Hampshire for they have been involved in the trades there. This family run company can really take care of your car and fix its problems as well as foresee any impending issues.

Tyre&Auto has a lot to offer to their customers and each of their offered services was handled with careful thought. Some of which include brake checks, car servicing, seeking good tyres, MOTs, along with free seasonal checks. You may also reserve your tyres for fitting with their online service, along with a fast tyre quote.

A local collect and a return service were part of their effort in giving convenience to their customers. You may ask them about the service once you booked. You can also discuss with them other concerns regarding your car.

Tyre&Auto entire depots can check your car’s windscreen wipers or can do a full engine overhaul to your vehicle. They also have a range of free service checks. Contact their local depot for more info about their services that involves taking care of your car.

Do you need any expert advice on tyres and servicing? Tyre&Auto Southbourne Group is the place to seek out your answer.

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Strengthening backbone rewardsinsurers, customers

Zero tolerance is an popular catchphrase forinsurers to bandy around. It implies a blanket boycott of dubious claims, themarshaling of an insurer’s full resources at every turn.

In practice, zero tolerance is a moving target. Few insurers canassert they contest every dubious claim. Even the most principled insurersdecide which claims to challenge, and which to let slide through.

Focusing limited staff resources on a complex staged-crash ringthat’s stealing hundreds of thousands of dollars might make more sense, from aninsurer’s standpoint, than taking on a handful of smaller homeowner claims thatprosecutors likely aren’t interested in pursuing.

Perhaps paying a $5,000 nuisance claim from a clearly setup fallin a restaurant makes more sense, as an insurer sees it, than spending manytimes that amount in legals fees to defend against the determined crook’s civilsuit. A sympathetic jury could dole out $500,000 to the swindler, who’s fakinga convincing limp in court. Just pay off the guy and make his claim go away.

That said, one of best business cases for zero tolerance recentlywas mapped by former CNA chief claims officer George Fay. He writes movingly inthe Journal of Insurance Fraud in America.

“Most claim denials for fraud result in a lawsuit against thecompany, no matter how solid your case,” George wrote soon after retiring. “Astrong anti-fraud position can earn your insurer a reputation within thecriminal underworld for being an undesirable target to try and bilk. Thisprincipled stance saves legal fees in the long run.”

And helps build customer loyalty: “When you make customers awareof your anti-fraud efforts, they see it for themselves and usually stay withyou for life.

Zero tolerance also reflects an insurer’s character, from the leadershipdown through line staff. “An insurer that knowingly pays a fraudulent claimviolates its values statement,” George writes. “And certainly the insurer lackscharacter. The same is true of insurer employees — from the SIU director toclaims personnel to adjusters. Character is critical to building the foundationof successful fraud-fighting efforts.”

Zero tolerance — strengthen your backbone, stop false claims andreap rewards. George Fay writes an inspiring roadmap. Insurers should studythat vision closely — your honest policyholders will be glad you did.

About the author: Jim Quiggle is director of communications forthe Coalition Against Insurance Fraud.



The food service industry has beenaround for a long time without us realizing that the evolution of this type ofbusiness greatly affects everyone over time. The restaurant industry creates arevolutionary impact on industrialization and in the economic system of theworld.

In the past, people plant their ownfood and raised animals for meat. The growth of cities and towns correlateswith the birth of restaurants. When people became educated and learned variousskills to earn a living, it became unavoidable for them to assign the duty ofcooking meals to a person or an enterprise.

The restaurant has boomed becausepeople want to avoid the strenuous task of food preparation all day long. Therewere menus or options to choose from generally served and eaten on the premisesbut they also offer take-out and food delivery services.

The remarkable growth of restaurants,like in Singapore, encouraged many people to invest in this kind of business,thus making food choices much more diverse. The success of hamburger anddoughnut chains and now, even the simple beverage like coffee caused theexpansion of restaurant chains worldwide. The birth of the restaurant affectsthe lifestyle of many people and the civilization’s economic texture. Theincreasingly hectic lifestyle of people working makes cooking at home achallenge causing them to order take outs.

A specific type of restaurant suchas fast food restaurant, also known as quick service restaurant (QSR) has risenin the past decade offering quick, convenient and inexpensive meals. Thiscommercial establishment's main goal was to make money ignoring the proper wayfor nutrition. Some of the foods offered by these commercial establishments areof little nutritional value and often high in fat, sugar, and calories.

But due to the growing wellness andfitness industry, many restaurant chains now started offering healthyalternatives to their customers. This shows that restaurants will surely adaptto changes along with the customers food preferences.

Bacall Conniff and Associatesprovides accounting and financial services to the restaurant industry making itcompetitive in the world economy.



Inany business, going the extra mile is going to produce the best results. At HuxleyBanking and Finance, we seek to do just that.

Oneof our clients is a global investment firm. We have been working with them forseveral years, sourcing placements across specialist roles, particularly withintheir technology division. Last year they asked us to help them with a seriesof placements in a country in which we don’t currently operate - Canada. Theyhad been unsuccessful in their search so far, and wanted to leverage thesuccess we’d already had with them here in the UK.

Welooked at the issues they were facing – not being able to find people of theright calibre or with the right experience within their local area – and set towork on making this a global project. We knew where the sort of talent theywere looking for existed in both Europe and America, so we involved two of ourEuropean offices as well as two of our North American offices alongside the UKoffice. We set about finding three types of candidates: those already based inthe area that we knew had the right skills; citizens of Canada currently based abroadbut who had a desire to move back home; and citizens of other countries who hadthe knowledge and skills required, and who would welcome the opportunity for aninternational relocation.

What made the difference?

“Itwas crucial that we secured the investment in terms of time from our client inthe first instance,” explains Ashley McCuskey, Client Relationship Manager atLondon Banking & Finance. “We worked hard to understand our clients’ strictbrief, but in the initial stages that requires them to spend some time with usgoing through their exact needs.”

Afterthat all the profiles were sent through one contact, in this case, Ashley, whowould then gather specific feedback on each one.

“Itmeant I could make sure that the profiles we were sending consistently alignedwith their strict brief,” she explains. “Every time we received feedback wewould use that to refine our search further.”

Withinthree weeks, our client had offered the first role to one of our candidates.After that it was a case of replicating the process to find the others.

“Itwas a tricky market,” admits Ashley. “It was a candidate-driven market andfinding the right people was certainly not easy, they were few and far between.Those candidates could more or less pick and choose the roles, so we alsoworked with the company to help them differentiate themselves, for instance, byoffering to help with the relocation process.”

Despitetheir current recruitment needs having been met, for both their UK and Canadianoffices, the client still meets with us on a regularly basis. “They saw howwell we worked, and they want to make sure that they are ready – and we wereready - as soon as the next opportunity arises,” states Ashley.

Well-thought out solutions

EmilyOrgan, Client Relationship Manager at London Banking & Finance, isresponsible for meeting the recruitment needs of another financial client, thistime in the UK. In this instance, it wasn’t just the quality of the candidatesthat was important, but finding a large number of candidates within a shortspace of time to meet a surge in requirements. Emily picks up the story:

“We’vehad this client for a number of years, but some of our work with them wasintermittent, spot business. We felt that we needed to get to grips with the biggerpicture, so we arranged meetings with various departments to understand theiroverall structure and high level strategy going forward.

“Inthe wake of the financial crisis, all financial institutions have had to get togrips with the wave of new regulations imposed upon them. We knew that thisfirm was going to have to upskill in certain departments as a result, so we putforward our case for helping them. We were pleased to be chosen as a preferredsupplier for a project last year – basically, two rounds of hiring around 100contracts.

“Theychose us because of our knowledge of their business, but also because we workedlike crazy to get the best candidates for them. I was constantly visiting theiroffices so I knew exactly where they were with the project, what they neededand whether requirements were changing as the project went on. We couldn’t havebeen more involved in the whole process.

“Inaddition, we did everything we could to make their lives easier. For instance,not by just presenting them with the candidate profiles, but by outlining thecase for each candidate in terms of their skills and experience. Highlightingwhich had worked for the institution previously, for instance.

Weended up being the top performing supplier. Not only that, but we had thehighest completion rate of those contracts, and the highest number ofcontractors whose contract was extended. They’ve now appointed us preferredagent.”

Todiscuss this topic further or if you have any questions then please contactAshley McCuskey ( or Emily Organ (