Good evening all you little night birds.
Well more like good night actually. Currently I'm working the night shift at my workplace and sipping coffee like there is no tomorrow. It's almost 2 AM which means that I have 5 1/2 hours to go, fighto! So before I go on my first rounds through the halls in search for unwanted boogey men, I thought I should tune in here. Honestly it's mostly to vent cause I'm kind of livid at the moment.
So, I work at this hotel alright? It's a small family owned hotel and I find it rather cozy. I mostly work breakfasts and at the reception but sometimes I jump in for a night or a cleaning shift. Hey I need the money so why not? Now one big fault with this hotel is that the management sucks. BIG time. The communication is pretty much none exsistent which drives all of us crazy, plus the bosses are like I mentioned family so you can imagen how they gang up on you. Now so I'm the type of person who always wants to work at the best of her abilities. I also love to work with people which is why I of course want to make our guests happy. Now with that I'm not saying that I'm perfect, far from it. I do however stand up to my mistakes and learn from them as fast as possible. This is why the phone call I got from my boss this Monday made me want to push someone in front of a bus. It went a little something like this;
Boss lady: Hello Olivia. How did you handel the booking cancellation you got yesterday?
Me: Oh, I took the booking out of the folder, erased it in our filesystem and put it in the cancellation box. Isn't that right?
Boss lady: Oh yes that is right. Where is the cancellation form?
Me: Oh I'm sorry, I forgot to print that! It's in the email folder. So sorry.
Boss lady: You HAVE to print out the cancellation form and staple them together. Now do you remember a guest last Sunday by the name "bla bla" who cancelled her visit?
Me: Yeah I'm sorry, I'll totally remember that next time. Hm.. no sorry I can't recall, that day was insane (to put it MILDLY)
Boss lady: No? Cause her booking wasn't handled and now I almost charged her!
Me: Well I can't recall if that happened on my shift but either way I'm sorry.
Boss lady: Yeah well I want you to come in and work with "boss kid nbr 2" one day this week to learn more. Both day and evening and without pay. When are you available?
By this point I'm pretty much seething. Are you seriously for real? I made two small errors that were easily fixed and you want me to work without pay for an entire day? Are you shitting me? I don't have either time nor MONEY to afford going into the city without pay. I've worked there for SIX months and I've worked alone on every station. What could you possibly have to teach me that would require me to "work" like that? So anyway I was pretty stunned at the moment so I just gave her the days I was available and she said she was going to text me the time and place. You think she did that? Nooooooooooo.
Great I thought. Maybe she came to her senses and realized how stupid her demand was. Not a peep in four days. Fine by me I thought! Oooh like it would be that easy. Guess what I found when I came to work this evening? Oh a lovely little not from boss lady that read;
Weren't you suppose to come in yesterday, Thursday??
Yeah by now I was pretty much boiling. Are.you.fucking.SERIOUS. No word, no call, no text, nothing. How the HELL should I know I was suppose to "come in" yesterday? Instead of notifying me directly you leave a note for everyone else to see, making it appear like I skipped work? Biatch, I ain't going to let myself get rolled over like this. Someone is getting one serious phone call tomorrow and it ain't going to be pretty. I've had enough of this crap.
So yeah, that's my late night rage story. Now I'm even writing this from our work computer because incognito bitches and I'm a rebel like that. Now I really need to make my rounds. Sorry if my English is wacky, I'm pretty pissed.