Hallå kompisar!! - Hello friends!
I'm sorry for the lack of posts, I've been busy again with life and everything that has to do with life. Work is going fine and I find myself satisfied with the work I do everyday. Of course it's not always fun whenever there's a customer who calls and their attitude i the worst. Their mind are set on being angry and when I try to help them with all I got they're just not friendly towards me. I had a customer who called week and first I answered the phone, first thing he said was '' SPEAK LOUDER SO I CAN HEAR YOU. '' Why don't you just... I don't know, turn up the volume on your phone? Of course I didn't say that but I did start talking louder, making my colleague, who sits right next to me, look at me with a raised eyebrow. I did remember his voice and I knew that I've talked to him before but since he didn't say his name in the begginning I couldn't recall who it was at first. Anyways, this customer wanted to tall to our technicians but as a routine we can't just give their numbers to people here and there. This customer got upset and asked me why, I told him why and he just laughed. After that he explained to me what happened to his bread maker and it did sound like a technical problem, it was also pretty old according to him so...... He asked me how long these products are suppose to hold. I told him that for as long as possible, which I know isn't a specific answer but there is no specific answer to these questions. We want our products to live for as long as possible but it IS a machine, they do break if you don't take good care of it or if it's getting old. All I can say about this customer is that he wasn't friendly or nice. He hung up on me as I was talking and laughed at me for just doing my job. He'll probably call tomorrow and ask for my boss again.
So how have I been besides angry customers and working? Compared to last year I'm doing so much better. I'm happier, I look forward to go to work(almost every morning) and I have awesome friends and a boyfriend who makes me happy. Life is great for me and I have plans that I'm looking forward to. A few weeks ago me and Ben ordered our tickets for the summer. I'll fly to him on the July 3rd and we'll both leave July 25th to Sweden. That means that we will have plenty of time to spend with each other. We've already made some plans for when we're both in the US and when we're in Sweden. I can't wait! It's only 2 months an a couple of days left until we meet again and I keep imagine the feeling when we see each other at the airport.
So... A week ago I sent an easter gift to Ben and he sent one for me. I got my gift yesterday and as I saw the note that I could pick the package up from the post office I freaked out. I picked it up from the post office and ran home. At home I opened the package and I saw what I got. I got one of his jacket, which I call floof because it's so fluffy and big, that I was supposed to get for chistmas but I guess we forgot about it. I also got couple of other things. There was this card in there, he had wrapped it 3 times with bubble wrap to make sure that it couldn't get damaged. The card is so beautiful. When you open it, it popps up a magnolian tree and I love it... I also got a little green heart, a charm that I could in my locket.
From being postive to being negative, I have to share my thoughts about what happened a week ago in Stockholm, Sweden. There was a terrorist attack. A truck got hijacked, the hijacker drove full speed down our crowdest street in Stockholm and hitting people. 4 people died and around 15 people were injured in this horrible incident. The truck drove right into Åhléns, which is a really big store on the same street. The hijacker somehow escpade but police later on that night, caught him. Th police released pictures of a man who was on his way from the subway, they never mentioned if he was the suspect or not. They only mentioned that he might've had a connection this deed.
I got the news as I was at work. A woman sent out an email to everyone at our office saying that there's been a terrorist attack and that we should stay away from the central Stockholm. I couldn't believe that something like that could happen so I kept on working. Chaos started to work itself up, people calling each other and we heard reports of shootings in different places in the city. We hade 1,5 hour left of work, could've been only an hour left. The phone was quiet and the office started to get empty. It was as if we were the only ones there. I called my mom and she was ok. My dad called and he was ok. My sister work at the same place with me so I knew that she was safe. My family was safe, even though my mom was still in the city and I couldn't come home. We heard that the police shut down the whole city and as I live in the city I couldn't come home.
My sister said that I could stay at her place as she lives only 5 minutes away from work. So we walked home to her and I felt calm. Almost oddly calm for the situation. I wasn't afraid of anything, I wasn't crying and I didn't panic. I was calm as I watched the news.
Dad picked me up around 10 pm and as I came home, the thoughts hit me. Drottningsgatan, the street where it all happened is a street I usually pass when I'm in the central part of the city. I walk there often. I believe that there's a lot of people that thought the same thing as me, it could've been me. It's a scary thought and it leaves you in fear. What if it was me? What if I was there, walked in my own bubble while listening to music. What if I didn't notice the truck and it just hit me as if I were a piece of paper? What would happen to my family when they got the news? What would happen to Ben?
I thought about it that whole weekend. It bothered me and I drowned myself in playing TERA, avoiding thinking and feeling about it. I couldn't grasp it. I just couldn't. Then on Monday, we all gathered at work to talk about what happened. I sat there and listened to everyone talking. I wanted to share my thoughts and feelings, that this day will be one of those that you'll remember for the rest of your life. This isn't something that I will forget easily. I still don't think I have fully grasped that it happened. For some people, that was actually there... It's still happening to them. They see it everyday. They hear the screams every night. The family who lost their loved ones, they feel it everyday.
I still don't know how I should feel about all of this. I'm not scared. I'm not terrified. But I feel for the victims.