Investigators wield impact asexpert constituent voices

A couple of years ago I blogged about how fraud investigators canbe key to enacting strong fraud laws.

The state legislative season is heating up, so let’s revisit. Weneed to think of how to mobilize for action.

Lobbying legislators can be top-down and bottom-up.

Top-down involves national groups like the Coalition or insurersraising the issues with legislators. Often we testify before committees or thefull chamber. That carries weight. We discuss the big picture, and how a statebill is good (or bad) for combating fraud from a larger viewpoint.

The bottom-up approach is the grassroots level. Investigators andother frontliners can take a lead role.

Investigators can wield great influence. State lawmakers listen toconstituents. Local people put a local face on fraud bills. Investigators alsoare respected crime-fighting experts. That voice speaks convincingly tolawmakers. They may know little about a fraud bill — or the crime it combats.

A tag team is the best formula for rallying support for fraudlaws: Local investigators work with national groups like the Coalition. We allbring vital strengths to the table.

State legislators usually don’t receive letters or messages aboutfraud issues. So when an investigator writes a letter, that could be the firsttime a legislator hears about the fraud bill, and why it’s good for the state.

This leads to my Rule of Five. One constituent letter raises feweyebrows in a legislator’s office. Five letters, and the legislator thinksabout the issue. And 25 letters signals a groundswell of support. That canconvince a legislator to support a fraud bill.

Enacting strong fraud laws has four positive goals. 1) Create aninfrastructure for insurers to investigate and report scams; 2) Give fraudfighters laws and regs that are pillars for chasing down swindlers; 3) Opposeweak bills that undermine the fraud fight; and 4) Educate lawmakers about thebenefits of strong fraud laws.

Together, our influence can place more fraud laws onto the books.We will educate lawmakers about how strong fraud laws benefit consumersthroughout a state.

So let’s add a fifth goal for fraud laws: Empower consumers andinsurers to better fight back against insurance fraud.

About the author: Howard Goldblatt is director of governmentaffairs for the Coalition Against Insurance Fraud.

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An international conferenceabout fraud in Japan was held at a Tokyo Hotel. The conference was organized byNICE Actimize which is world's largest and broadest provider of financialcrimes prevention solutions.

The agenda of conference was "Mitigating fraud in Japan,combating new fraud threats". Since Japan Company Trust Organization(JCTO) is supporting all forums for internet and Banking frauds, Mr. HiromasaSuzuki director of JCTO attended the forum as Chairman of the conference. Theparticipates addressed the conference about risk of internet and Banking fraud.

The main topics discussed were:

- Misuse of information and dispute resolution

- How to tackle Cyber-attack and Cyber-security

- How to prevent internet fraud

- Fraud risk management framework for financial institutions

- How to implement a successful internal fraud strategy

- Closing the fraud intelligence gap and role of the NationalPolice Agency of Japan

- Lessons learned in deploying an effective cross-channel fraudprevention strategy

The participates from well-known fraud prevention agenciesincluding National Police Agency (NPA) of Japan also answered questions fromthe audience and give valuable advice against cyber-crimes.

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‘Famolympics’,treasure hunts and cooking classes amongst parent-child activities nowavailable at Jordan’s friendly-family resort

Jordan’s leading family resort, Mövenpick Resort & Spa Tala BayAqaba, hasenhanced its family offering further by creating several new activities for parentsand children to enjoy together, including ‘Famolympics’, treasure hunts andprivate cooking classes with the resort’s chefs.

The resort’s 150-metre stretch of private beach is the locationfor the ‘Famolympics’, which tests a family’s teamwork, agility andcoordination at five stations involving mind games, relays, swimming andsandcastle-making. Treasure hunts makethe most of the resort’s Red Sea beachfront location and see teams of parentsand children work together to find hidden treasures. Both activities areavailable at the weekend.

For families who enjoy cooking together, the resort’s first-classkitchen is the perfect place to learn five-star culinary techniques. Supervisedby professional chefs, the private midweek cooking classes give familieshands-on cooking experience as they create one of three local Jordanian dishes:Maqloobah, Sayadieh and Mansaf, the country’s national dish.

“Family holidays are perfect for enjoying quality bonding time, whilecreating memories together to take back home,” says General Manager Beat Peter.“When introducing new initiatives, we focus on the dynamics of our guests, tryto understand what they want and then work on something that fits with the resources and location that we have. Our beach and beautiful outdoor areas aredefinitely highlights, so activities that give our guests the opportunity toenjoy this are high on our agenda. We also want to be remembered for more thanjust our delicious food in the restaurants and the private cooking experienceis a way to combine this with a cultural element. Only in making long-lastingmoments can we set ourselves apart from others.”

Mövenpick Resort & Spa Tala Bay Aqaba is the only property inthe Kingdom to be included in TripAdvisor’s Top Hotels for Families in theMiddle East.

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