Heather Shinn, a single mother balancing a full-time job, school, and raising children was in desperate need of a new roof when her father found a man on Facebook willing to take the job for a very good price. He didn’t have an established place of business and he lived a couple of towns over from Heather but the price was right so Heather paid him a down payment of $3,000 which was 80% of the total cost for the new roof and 100% of the money she’d managed to save away by that point. The materials were delivered and the roofer got halfway through removing her existing roof when he suddenly disappeared. For three weeks neither Heather or her father could get a hold of him. He deleted his Facebook page that he had set up for his roofing business and did not return any calls.
To make matter worse, the weather turned rainy and her half-removed roof sprung multiple leaks. Fortunately, a local news station which picked up her story was able to find a reputable roofer in the area who was willing to volunteer time and materials for a new roof. Though Heather’s story has a happy ending, the problems she ran into could have been avoided.
Roofing contractor tips
While the price may have seemed too good to pass up, a suspiciously low bid for a roofing job is actually a bad sign. The roofer may be offering a low estimate to secure the work only to collect a down payment and skip town or the roofer may be cutting many corners to do the work for such a low price. A reputable roofer will give a fair and accurate estimate.
The “roofer” in this story had a Facebook page but not much else to demonstrate a legitimate business. Reputable roofers will have a license and proof of insurance as well as a physical address and company vehicles and uniforms.
Finally, a reputable roofer would never collect 80% of the cost upfront. In fact, most roofers won’t take any down payment at all and will only be paid when the work is done to the homeowner’s satisfaction.
If you’re looking for a Spokane roofing company to repair or replace your roof, make sure to hire a local roofing company with an established reputation in the community.
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