Illinois electricity utility Commonwealth Edison Co. (ComEd) is offering a few tips about how to avoid a rare, but important problem reported by a few of its customers– people impersonating ComEd employees for personal gain.
There have been less than 30 reported incidents in which individuals have shown up at customers' homes or businesses claiming to be from ComEd but, in reality, are unaffiliated with the utility. The small number of impersonators have reportedly tried to assert their fake ComEd identities to get access to customers’ personal information, but ComEd says there are a few things to watch for, and a few things customers can double-check, that make it easy to avoid problems with ComEd impersonators:
Customers should always ask to see a company photo ID before allowing any ComEd utility worker into their home or business
ComEd employees never ask for cash payments or personal banking information, such as credit card numbers, so you should never pay on-site for services
ComEd employees don’t engage in telemarketing activities or door-to-door sales activities
If anyone comes to your home or business wearing clothing with old or defaced company logos, make sure to double-check their authenticity by asking to see a company photo ID — and if you have any doubt, don’t let the individuals into your home
Customers can verify if a ComEd worker is in the neighborhood by calling toll-free 800-EDISON-1 (800-334-7661)
ComEd said that customers who believe they’ve had a run-in with an impersonator should call the police and report the incident.