An open letter from state fraudbureaus to insurers

Hello from Venus. To my neighbors from Mars, the NAIC’s Anti-FraudTask Force discussed last week how we all have noticed a decline in referralsstate fraud bureaus are receiving from insurer victims. Howard Goldblatt’sfollowup FraudBlog pursued that theme constructively.

Notice I used the word victim. We consider insurers just that, avictim.

Now we agree with SIU directors that the “black hole” still existsin some instances. We find ourselvesconcentrating so hard on cases that make the cut that we often forget to giveyou feedback. We really don’t want you to stop reporting because you are wearyof the “black hole.”

State fraud bureaus also hope you remember your obligation to report cases to us. Some states evenhave made it a crime not to report. Let me stress that reporting to us shouldnot feel like an obligation. You should have faith that we will do the best wecan to fight insurance fraud and make sure that every state’s residents areprotected from paying for those who break the law.

We have really tried hard over the past few years to give youoptions to report to us in a convenient manner. Many of you have offeredexcellent and appreciated suggestions. We have listened to your input, and haveimplemented many of your ideas. We know the process is not always perfect,though it is getting better.

We have partnered with organizations such as the Coalition toeducate you on how to report insurance fraud to us. We certainly welcome anydialogue that can put this issue to rest. I actually asked Howard this week forhelp in reaching out to you. We want to be the first to step up and ask thatyou join us in a dialogue that can help us serve all states’ residents whilepreserving your business interests.

I must say that we have a strong group of fraud directors acrossthis great country. We are committed to eliminating insurance fraud. We aremeeting in Seattle, Wash. in a few weeks. I am sure this issue will bediscussed at length. We really seek your help. We are all in, over here inVenus.

About the author: Shane Guyant is director of the CriminalInvestigations Division of the North Carolina Department of Insurance. He alsochairs the NAIC’s Antifraud Task Force.

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Description: Hawkfield Gallery - BiographySally Caverly is an art lover,researcher and conservationist. Born in 1962, she grew up in Massachusetts andon Lake Winnipesaukee in New Hampshire. Sally holds a Masters of Education, aBachelors of Arts in marketing from Simmons College and a diploma from PhillipsAcademy, Andover. After serving as Market Research Department Head at HoughtonMifflin Company, she operated an online retail store. Sally currently serves asa Director at the North and South Rivers Watershed Association.

Sally developed a love for the wildlife and the mountains ofNew Hampshire's Lakes Region early in life. Her taste in art is an extension ofthese loves. Her passion for art collecting and her interest in research wereacquired through family environment, formal education and work experience.

Sally's grandfather was a carver and painter. Her fatherdabbled in painting until her mother displayed an eye for a well-composedpainting. The youngest of five children, she was in tow in the 70's and 80'swhen her parents amassed an important collection of American impressionistpaintings and sculpture. They visited New England antique shops, galleries,auction houses and private homes. The auction paddle was sometimes passed to Sally,beginning in her teens.

In her twenties, Sally began her own collection bypurchasing a pastel of ducks by William Henry Chandler. She became a regular atart and antique haunts, often with a baby on her hip and a toddler in hand.While following the artists she grew up with, others also caught her eye.

Since 2008, Sally has added to her early foundation inclassic art forms. She has studied American decoys and other folk art.Attending and exhibiting at most of the major decoy and sporting art shows andsales, Sally has visited folk art shows and museums, as well as the homes ofprivate collectors. Specializing in East Coast carvers of decoys and decorativesongbird miniatures, Sally also has an interest in American sporting artpainters Frank Benson, John Whorf and A. L. Ripley.

When not researching or pursuing art, Sally tutors specialneeds students. She also enjoys vegetable gardening and spending time with herfamily and the dogs, cats and chickens she keeps on Hawkfield Farm. She enjoyskayaking on the North River, bird watching on the North River and on DuxburyBeach, and downhill and cross-country skiing. Sally is most proud of nurturingthree adult daughters: a geologist who is an environmental consultant, ascience teacher, and a ceramicist who is employed by the Pucker Gallery inBoston. The family tradition continues!

"There is no suchthing as teaching a person anything. You may be helped toward learning by ahint someone has given you, but anything you really learn has got to be learnedby experience."

Frank Benson

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