I moved back to Oslo after 3 years in Australia and I came home pretty much broke after doing a few countries in Asia on my way home. I never imagined myself getting a job in a restaurant, but I had to apply for what I could. With no experience I got a job as a waitress, and honestly it turned out to teach me a whole lot more than only how to serve people food.
My plan was to stay for 6 months, save enough to move back to Australia. But here I am one and a half years later. However, this is it for me for now and I've left for new adventures and also looking to gain new work experiences. Looking back on my time in Oslo and life at a restaurant there's definitely some things I've learned
Everyone should work in a restaurant at least once in their life. You learn so much about yourself and also other people. You learn to respect people working in the service industry and understand that serving other people is not an easy job.
People are idiots... no matter how polite or understanding you are there will always be those who is set on ruining your day. Complaining about the littlest things and absolutely have got no understanding that you have other guests to take care of or that you are not the person actually making their food.
Some people are pure legends. You learn to appreciate those who actually understand that you are human too. They are patient, polite, make jokes and understand you're in a stressful situation. These people have saved my days at work so many times. They literally throw kindness around like confetti.
Attitude. This one I can't stress enough. Looking back on certain days at work during the past year I've realised that my mood plays the biggest role on how my day will go, not only at work but life in general. Even if we're over seated, understaffed, the food take ages and it's a battlefield, what plays the biggest role is my attitude. It's kind of the law of attraction is in full motion.
Pick and choose your battles. Some things are not even worth going through the effort of arguing this including discussions with both colleges and guests.
Actions have a domino effect. If you f up an order, the food will take longer and it'll be harder to please the guest, or if the host decides to slam your station the chance of you falling behind and taking longer to get through your tables are huge, which means there are a bigger chance of impatient guests and not as much of a service. In the end you learn to take responsibility for your actions.
Multitasking like a mad woman. Someone needs drinks, another guest changed his mind and wanted a dressing with the burger and the host triple seated you. Challenge accepted.
Take bullshit from no one. When I started out whatever the guest would say I would do, or if they were being unreasonable I would keep apologising or be to scared to say anything back. Now however I have learned that sometimes you need to put your foot down and tell them they are being unreasonable, inappropriate or in a proper way you simply can't meet their request.
Follow you intuition. When you get the feeling people are trying to trick you whether it be if they're old enough to buy alcohol or something else, your gut feeling is usually right. Trust it, this goes for all other parts of your life also.
Most of your colleges will be some of the most open-minded people you've ever met, and they will become like a family. You can argue and disagree, but in the end you are all going through the good and the bad times together and when the day comes to leave it'll be heartbreaking.